Here’s how your refund works:

  1. If you've paid for your order by Credit Card or Debit Card, your refund will be credited to your card or bank account. Your bank or card issuer may take an additional 4-15 business days to process the transaction.
  2. If you’ve paid using Knet, a Return Voucher or Shukrans, you'll receive a refund to My Credit in your account, or a Return Voucher if you're a guest user.
  3. As you know, if you’ve selected Cash on Delivery, there will be no refund as you’ve not yet paid for your order.